Hotel Policies

Check-in	From 14:00  Until 17:00
Check-out	From 08:00  Until 10:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Visa Euro/Mastercard JCB

Important Information

Please note this property is strictly non-smoking throughout Evidence of smoking in rooms or on balconies will result in an additional cleaning fee playable by the guest Please note the reception hours are as follows: Monday-Friday 9:00 until 17:00 Saturday 9:30 until 12:00 Closed on Sundays Please note that a 225% surcharge applies for payments with American Express credit cards Please note that the minimum charge for cot hire is AUD $10 per day, for a minimum of 3 nights You must show a valid photo ID and credit card upon check in This ID and credit card must be in the same name as the guests name on the booking confirmation Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual Schoolies Week period It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period